Data protection notice
This data protection notice describes how the company Robert Kühnl (also referred to here as "RKB") processes the data that you give us when using our websites and protects this data in accordance with the General Data Protection Regulation (DS-GVO) and the relevant German data protection laws, in particular the BDSG.
The security of personal data such as name, address, telephone number or e-mail is a serious and important business concern for us. Therefore, we operate our web activities in accordance with the respective laws on data protection and data security. In the following, you will learn what information we process.
Person responsible, contact person for questions or exercising your data protection rights, contact
The person responsible within the meaning of the data protection regulations for all data processing carried out via the websites of Firma Robert Kühnl is:
Company Robert Kühnl, Industriestr. 2, 91083 Baiersdorf, Germany.
Personal data/modes of use
As a matter of principle, the protection of your personal data is of utmost importance to the company Robert Kühnl. You decide whether or not you want to disclose this data to us, for example in the context of a registration, survey or similar. This information on your part is relevant to your request, but is given to us by you on a voluntary basis. An exception applies in those cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by law.
Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a DS-GVO serves as the legal basis for the processing of personal data.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DS-GVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
If processing of personal data is necessary for compliance with a legal obligation to which the company Robert Kühnl is subject, Art. 6 (1) c DS-GVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Article 6 (1) (d) DS-GVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) lit. f DS-GVO serves as the legal basis for the processing.
The legal basis for and further information about the processing of data via cookies on our websites can be found in the Cookies section.
Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.
Exchange of data / contractual relationships with partners/third parties
In addition to the types of use just described, the company Robert Kühnl will share your data with third parties involved in the processing of your order or orders. For example, if you have submitted an order through our website, we will share your order information with partner companies and contractors of the Robert Kühnl Company who will process your order and deliver it to you. Data is only passed on as far as it is needed to fulfill your order, to deliver or to process an inquiry. The legal basis for this is the fulfillment of the contract concluded with you (e.g. in the case of orders) or the initiation of a contract, Art. 6 (1) lit. b DS-GVO).
We will also pass on personal data to third parties if we are legally obliged to do so. The legal basis in this case is Art. 6 para. 1 lit. c DS-GVO.
Data that is automatically collected on our website / usage data
We welcome everyone to visit and use our site free of charge and to view the products offered there. When you visit our site, we log the following general usage data to assess which parts of our site you visit and how long you stay there:
1. information about the type of browser and version used.
2. the user's operating system
3. the IP address of the user
4. date and time of access
5. websites from which the user's system accesses our website
6. the services and functions used on our websites.
This data is aggregated with the usage data of all visitors to our website to measure the number of visitors, average time spent on our website, pages viewed, etc. This data we collect is aggregated and used for internal purposes only.
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DS-GVO.
We use this aggregated data to evaluate our products and services including the news we make available through our website and to measure the use of our website and improve its content overall.
The temporary storage of the IP address by the system is necessary to enable delivery of the websites to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the websites. In addition, we use the data to optimize the websites and to ensure the security of our information technology systems. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DS-GVO.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.
The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.
Third-party advertisements or links to other websites displayed on our website may collect user data when you "click" on them or otherwise follow their instructions. We have no control over the data collected voluntarily or involuntarily through third party advertisements or websites. We recommend that you review the privacy policies of the advertised websites if you have concerns about the collection and use of your information.
Like many other commercial websites, Robert Kühnl may use the general technology known as "cookies" to collect data about how you use the website and to ensure that your visit goes smoothly.
Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
Cookies cannot extract information from your computer or interact with other cookies on your hard drive. However, cookies allow us to recognize you when you visit our website later.
The data that is stored in cookies can be found in the cookie settings.
So-called transient cookies, persistent cookies, tracking/web bugs and local storages are used on our websites.
Transient and persistent cookies
Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session.
This allows your computer to be recognized when you return to our websites. The session cookies are deleted when you close the browser.
We use transient cookies to make our websites more user-friendly. Some elements of our websites require that the calling browser can be identified even after a page change.
We also use persistent cookies on our websites that allow us to analyze the surfing behavior of our users. Persistent cookies are automatically deleted after a predefined duration, which may differ depending on the cookie. In this way, for example, IP address, entered search terms or the use of certain website functions can be transmitted.
Most cookies do not store any personal data of a user. However, the user's e-mail address and customer ID may be stored on the server side in addition to the cookie ID.
Some of our services also use so-called tracking or web bugs or tracking pixels. These are code snippets, usually measuring only 1x1 pixel, which are able to identify and recognize your browser type via the browser ID - the individual fingerprint of your browser. This allows the service provider to see when and how many users have accessed the pixel, or if and when an email was opened or a website was visited.
To prevent web bugs on our websites, you can use tools such as webwasher, bugnosys or AdBlock. Without your explicit consent, we will not use web bugs to collect unnoticed personal data about you or to transmit such data to third-party providers and marketing platforms.
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) p. 1 lit. f DS-GVO.
The right to object is excluded for technically absolutely necessary cookies, as these are absolutely necessary to be able to display our website and its contents to you and to provide you with the functionalities of the website.
The user data collected through technically absolutely necessary cookies are not used to create user profiles.
Analysis and marketing cookies are used for the purpose of improving the quality of our websites and their content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer. Processing, in particular on your terminal device, which is based on cookies or other identifiers (e.g. browser fingerprints, pixels) and is not technically necessary for the function of our websites, we only carry out with your consent, which you can give via the cookie layer that is displayed when you call up our websites. The legal basis for this cookie-based processing is Art. 6 (1) lit. a DS-GVO in conjunction with Section 12 (1) TMG, Art. 5 (3) ePrivacy Directive. Until you have given your consent, such cookies that are not necessary for the function of our websites will not be set.
You can revoke the consent you have given for data collection through cookies at any time by disabling cookies here. You can also disable cookies via the "Analytics" and "Marketing" categories in the cookie settings.
If you do not want your browser to accept cookies, you also have the option to disable or restrict cookies. Cookies that have already been stored can be deleted or deactivated at any time via your Internet browser. Turning off the cookie feature may prevent this website from functioning properly. You may not be able to access all the features and information of this website. Please further keep in mind that disabling must be done for each of the browsers you use.
For more information on how to delete or manage cookies through your browser settings, please visit the help pages of the relevant browser.
On our website, we offer users the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. The data is not passed on to third parties. The following data is collected during the registration process:
1. first and last name
3. e-mail address
4. company/institution/band (optional)
As part of the registration process, the user's consent to the processing of this data is obtained.
The legal basis for the processing of the data, if the user has given his consent, is Art. 6 (1) lit. a DS-GVO.
If the registration serves the fulfillment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b DS-GVO.
Registration of the user is necessary for the provision of certain content and services on our website.
A registration of the user is necessary for the fulfillment of a contract with the user or for the implementation of pre-contractual measures.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
This is the case for the data collected during the registration process when the registration on our website is cancelled or modified.
This is the case for data collected during the registration process for the fulfillment of a contract or for the implementation of pre-contractual measures when the data is no longer necessary for the implementation of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.
As a user, you have the option to cancel your registration at any time. You can have the data stored about you changed at any time by contacting Customer Support or the Customer Center.
If the data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
Contact form and e-mail contact
On our website there is the possibility to give feedback, to make use of a live support as well as to give hints/comments on the order. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are:
1. "Give feedback": Your message (if it contains voluntary information from you with personal data), e-mail address (optional).
2. live support and notes/comments on the order: only such data that are necessary for your individual support request or that you voluntarily provide in your note/comment.
Alternatively, it is possible to contact us via the e-mail addresses provided on our website. In this case, the user's personal data transmitted with the e-mail will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f DS-GVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DS-GVO.
The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.
Use of services for marketing and analysis purposes
Right of withdrawal
We would also like to point out that Google Analytics with the anonymizeIP extension is used on our Internet pages and that IP addresses are therefore only processed in abbreviated form in order to exclude any personal reference.
Google Ireland Ltd. is a subsidiary of Google LLC based in the USA. It cannot be ruled out that your data collected by Google will also be transmitted to the USA.
Google Tag Manager
Integration and use of links to social media (Facebook, Instagram, etc.)
Links to external social network services such as Facebook, YouTube and Twitter are integrated on our Internet pages, in particular in our product offers. The operators of these social network services are solely responsible for their internet services. You will find further information listed below according to the respective social network service.
Our links to social media services do not transmit any data from you to these services. These are normal hyperlinks through which no data is regularly transmitted. If you click on the link, you will be forwarded directly to our social media presence on the respective social media service. Data is only transmitted if you are logged in to your user account of the corresponding social media service. You can then link or share content from our websites directly with the social media service or, in the case of YouTube, watch the videos from our YouTube channel. The respective social media service may thereby learn which content you have viewed on our websites.
Responsible for the social media services linked by the company Robert Kühnl are exclusively:
- for Facebook and its internet presence, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA;
- for Instagram and its Internet presence, Instagram, LLC, 1601 Willow Rd. Menlo Park, CA 94025, USA;
- for Pinterest and its Internet presence, Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA;
- for YouTube and its Internet presence, YouTube, LLC, 901 Cherry Ave, St. Bruno, CA 94066, USA;
- for Twitter and its Internet presence, Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA;
- Facebook: https://www.facebook.com/about/privacy/
- Instagram: https://www.instagram.com/about/legal/privacy/
- Pinterest: https://about.pinterest.com/de/privacy-policy
- YouTube: https://www.google.de/intl/de/policies/privacy/
- Twitter: https://twitter.com/privacy
Under the aforementioned links, you will also find, among other things, information on setting options for protecting your privacy and on your further rights regarding the processing of your data by the respective social network service.
On our websites, we use the "Vanilla Custom Audiences Pixel", a service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). With the help of this service, we can address our customers directly via the Facebook network by placing so-called Facebook ads (advertisements) for visitors to our websites when they visit the Facebook social network.
For this purpose, we have implemented so-called remarketing pixels from Facebook on our websites. These are code snippets that are able to identify your browser type via the browser ID - the individual fingerprint of your browser - and recognize that you have visited our websites and what exactly you have looked at on our websites. When you visit our websites, a direct connection to Facebook's servers is established via the pixel. Facebook is able to identify you based on the browser ID, as this is linked to other data of yours stored by Facebook on your user account. Facebook then delivers individualized ads from us, tailored to your needs, to your Facebook chronicle or elsewhere on Facebook.
We ourselves are not able to personally identify you via the Facebook pixel, as apart from your browser ID, no other personal data is stored by us via Facebook's remarketing pixel.
Right of withdrawal
Facebook Inc. is a company based in the USA. It cannot be ruled out that your data collected by Facebook will also be transmitted to the USA.
Google Ads Conversion Tracking
On our websites, we use the Google Ads Conversion Tracking function, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). When you click on an Ads ad placed by Google, a so-called conversion tracking cookie is stored on your computer. This cookie is valid for 30 days and does not contain any personal data, so we cannot identify you personally.
With the help of conversion tracking, we and also Google can recognize which ads you have clicked on and whether you have been redirected to our websites via this ad, provided that you visit our websites and the validity of the cookie has not yet expired. We receive our own cookie from Google, which is different from cookies of other customers of this Google service, so that we can perform a reach measurement only with regard to our cookie and not across all websites of customers of the Google Ads service. The cookie is used to create our own conversion statistics about customers who visit our websites via Ads ads.
Right of withdrawal
Google Ireland Ltd. is a subsidiary of Google LLC based in the USA. It cannot be ruled out that your data collected by Google may also be transferred to the USA.
DoubleClick and Google Ads Remarketing or "Similar Target Groups”
On our websites, we use DoubleClick Remarketing Pixel and Google Ads Remarketing or "Similar Audiences", both services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). With the help of these services, we can show you advertising messages in connection with our online store, e.g. interesting product offers, on the websites of other providers who also use these services from Google ("partners" in the Google Display Network). In addition, we can use Google Ads Remarketing to remind you by message on the websites of other providers in the Google Display Network to complete your order if you have recently cancelled an order in our online store. This is done using cookie technology.
For this purpose, Google stores a small file with a sequence of numbers (so-called cookie ID) in your browser in order to remember you as a visitor to our websites and to collect further anonymous data about the use of our websites. The cookie ID is stored by us and is only used to uniquely identify your browser and not to identify you personally. Personal data from you is not collected or stored via these services.
We also use Google Remarketing across devices. This means that if, for example, you start your shopping in our online store on your smartphone and finish it on your laptop, we can also reach you with the aforementioned personalized advertising messages on the other device you use. However, this only occurs if you have consented to Google linking your web and app browsing history to your Google account and using information from their Google account to personalize ads they see on the web. In this case, Google uses the data of these logged-in users together with Google Analytics data to create and define targeting lists for cross-device remarketing. To support this feature, Google Analytics collects Google-authenticated IDs of these users. This data from Google is temporarily linked to our Google Analytics data to build our audiences.
Please check your Google account privacy settings to prevent Google from linking your web and app browsing history to your Google account.
In order to be able to remind you of a canceled order with us in the online store via message, no personal data is transmitted to Google, but only the fact that you wanted to place an order with us in the online store under the recorded cookie ID and canceled it, as well as the total price of the intended order ("shopping cart transfer").
Right of withdrawal
Google Ireland Ltd. is a subsidiary of Google LLC based in the USA. It cannot be ruled out that your data collected by Google will also be transmitted to the USA.
On our websites, we use the remarketing technology "Bing Ads" of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft"). Microsoft stores a cookie on your computer ("conversion cookie") if you have reached our websites via a Microsoft Bing ad. Microsoft and "Bing Ads" customers can thus recognize that the ad has been clicked on and thus a redirection to our websites has taken place. In this way, you can be retargeted with targeted product recommendations and interest-based advertising on Microsoft and other "Bing Ads" customers' sites.
The information collected using the conversion cookie is also used to compile conversion statistics. We learn the total number of users who clicked on a Microsoft Bing ad and were thus redirected to our websites. In addition, other anonymous data (e.g. the number of page views and the time spent on the websites) is collected. We do not receive any information with which users can be personally identified.
Right of withdrawal
Microsoft Corporation is a company based in the USA. It cannot be ruled out that your data collected by Microsoft will also be transferred to the USA.
On our websites, we use services provided by Adform A/S, Wildersgade 10B, 1st sal. 1408 Copenhagen, Denmark ("Adform"), for retargeting and conversion tracking purposes. With the help of the Ad Serving service, we can, on the one hand, display advertising messages related to our online store, e.g. interesting product offers, on the websites of other providers who also use Adform. On the other hand, with Ad Serving and the integrated Conversion Tracking function, we and also Adform can recognize which ads you have clicked on and whether you have been redirected to our websites via this ad, provided that you visit our websites.
For this purpose, we have implemented pixels from Adform as identifiers on our websites. These are code snippets that are able to identify your browser type via the browser ID - the individual fingerprint of your browser - and to recognize that you have visited our websites and what exactly you have looked at on our websites. When you visit our websites, a direct connection to Adform's servers is established via the pixels. Adform processes the data collected via the pixels in order to provide the aforementioned services to us.
We ourselves are not in a position to identify you personally via Adform's pixels, as apart from your browser ID no other personal data is stored by us via Adform's pixels.
Right of withdrawal
Integration of YouTube videos
By visiting the website on which YouTube videos are embedded, Google receives the information that you have accessed this website. In addition, the data mentioned in the Usage Data section above is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged into your Google account, this data is directly assigned to your account. If you do not wish to be associated with your Google profile, you must log out before accessing the websites on which YouTube videos are embedded.
The legal basis for the use of YouTube videos on our websites is our legitimate interest (Art. 6 para. 1 p. 1 lit. f DS-GVO) in a demand-oriented and visually optimized presentation of our websites, especially through videos.
Right of objection
You have a right to object to the creation of these user profiles, whereby you must contact Google to exercise this. You can define yourself in the privacy settings of your Google account how Google may use your data for advertising or other purposes. This also includes settings for the delivery of advertisements (so-called ads).
Data subject rights
If personal data is processed by you, you are a data subject within the meaning of the DS-GVO and you are entitled to the following rights vis-à-vis the controller:
1. information, correction, restriction and deletion.
You have the right at any time to free information about your personal data stored by the company Robert Kühnl, its origin and recipient, as well as the purpose of data processing via the websites of RKB. In addition, you have the right to rectification, deletion and restriction of the processing of your personal data, provided that the legal requirements for this are met.
Details can be found in the relevant legal provisions Art. 15 to 19 DS-GVO.
2. right to data portability
You have the right to receive the personal data concerning you that has been provided to the company Robert Kühnl as the responsible party in a structured, common and machine-readable format. The company Robert Kühnl can fulfill this right by providing a csv export of the customer data processed about you.
3. right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right against the controller to be informed about these recipients.
4. right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the DS-GVO; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.
5. revocability of declarations of consent under data protection law
In addition, you may at any time revoke your granted consents with effect for the future vis-à-vis the company Robert Kühnl using the contact details provided below.
6. right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you believe that the processing of personal data concerning you violates the GDPR.
The supervisory authority to which the complaint has been lodged will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.
Updating of the data protection notice
The company Robert Kühnl may update this data protection notice from time to time. Such changes will be displayed on the website. If you have any comments or questions about this privacy notice or any other policy on this website, please contact us in writing.